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FREQUENTLY ASKED QUESTIONS

WE TOOK TIME TO ANSWEWR FEW OF SOME OF THE IMPORTANT QUESTIONS FREQUENTLY ASKED BY CUSTOMER

No we dont, we are an online store. But will soon get a walk-in store.

Please give 2-4 business days for your order to get shipped out to you, you should get a shipped out notification with tracking number once shipped. If you have not gotten any notification between 2- 4 days from after successfully placing your order, please contact customer support via our CONTACT US page.

Yes, we do returns. All items should be returned in good conditions for a full refund excluding shipping cost. Exception on sale items, Sale items can be returned but the refund will be given in the form of store credit.

Yes, we do ship internationally, we try to use the best trackable courier service so your parcel can get to you on time.

Yes, we have available lovely wedding dresses for brides for purchase, after purchase we offer our brides alteration services to our gowns by appointment only and the bride must be available in-person to make the changes needed at an extra fee. Please note we are based in Nigeria for this service For a personalized bridal service contact info@naestpoint.com to have your appointment booked, we will respond within 24-48hrs.

Yes you can, we sell all kinds of native Nigeria attire based on the six geo-political zones, so we are convinced that you will definitely find what youre looking for in our store.